According to a recent survey done by the Pew Research Center, public library staff are spending a lot of time showing library patrons how to use their new e-book readers. According to one librarian, “It takes a long time to explain and walk patrons through the downloading process—about half an hour from start to finish most times—and we often feel rushed at the public assistance desk because there are often other demands on our time.”
Not to worry. By the time we master the latest technology, it will be obsolete.
Source: Libraries, Patrons, and E-Books, Pew Research Center
(this entry thanks to Stephen Krashen)